STAY FOCUSED & LET US TAKE CARE OF THE RETURNS/EXCHANGE
We are definite that you will be pleased with our products. But in case if you are not, perhaps due to size, color or model isn’t right for you-you can exchange or opt for a refund within 15 days of receiving the order. In case you have not received your order, you have 31 days to submit a claim. Also, every Active global industries product comes with 60 days warranty.
STEPS FOR RETURNING OR EXCHANGING ITEMS PURCHASED ONLINE:
Step 1
Please contact our customer support info@activeglobalindustries.com or simply chat with us for the returns authorization and details required for returns.
Step 2
Pack the returned item(s) securely in the original packaging and mention the return address provided by our customer service team.
Step 3
Once you have shipped the items, let us know right away so we may process your request without wasting time for the item to reach our warehouse.
NOTE: Groin Guards & Mouth Guards cannot be returned or exchanged after usage due to hygienic reasons.
OUR COMMITMENT TO FAST AND EASY EXCHANGE