STAY FOCUSED & LET US TAKE CARE OF THE RETURNS/EXCHANGE

We are definite that you will be pleased with our products. But in case if you are not, perhaps due to size, color or model isn’t right for you-you can exchange or opt for a refund within 15 days of receiving the order. In case you have not received your order, you have 31 days to submit a claim. Also, every Active global industries product comes with 60 days warranty.

STEPS FOR RETURNING OR EXCHANGING ITEMS PURCHASED ONLINE:

Step 1

Please contact our customer support info@activeglobalindustries.com or simply chat with us for the returns authorization and details required for returns.

Step 2

Pack the returned item(s) securely in the original packaging and mention the return address provided by our customer service team.

Step 3

Once you have shipped the items, let us know right away so we may process your request without wasting time for the item to reach our warehouse.

NOTE: Groin Guards & Mouth Guards cannot be returned or exchanged after usage due to hygienic reasons.

OUR COMMITMENT TO FAST AND EASY EXCHANGE

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